Effective Date: 04-04-2025 Company Name: OSO AUTO CORP Website: https://www.osonycity.com Contact Email: info@osonycity.com Office Address: 561 W 152nd St, New York, NY 10031
Who We Are
OSO AUTO CORP is a non-emergency medical transportation company operating in New York City. Our website address is: https://www.osonycity.com. You can reach us via email at info@osonycity.com or by phone at (347) 345-0202.
What Personal Data We Collect and Why
We collect the following types of personal data from users:
- Full name, phone number, and email address
- Pickup and drop-off locations
- Medical eligibility (e.g., Medicaid status)
- IP address and technical cookie data
- Information voluntarily submitted via contact forms
This data is collected to:
- Schedule and manage transport services
- Respond to inquiries or customer service requests
- Comply with insurance or Medicaid requirements
- Analyze usage patterns to improve our services
We collect and retain only the necessary data and for the minimum duration required. We obtain your active consent where applicable.
Comments
We do not enable comments on our site. If this feature is added in the future, we will update our policy accordingly.
Media
Users cannot upload media directly to the site.
Contact Forms
We use contact forms to assist with inquiries and trip scheduling. Information submitted is retained for 6 months for service follow-up purposes. It is not used for marketing.
Cookies
Our site uses cookies to enhance functionality and performance:
- Session cookies for site navigation
- Analytics cookies (e.g., Google Analytics) for site usage tracking
Users can disable cookies through their browser settings.
Analytics
We use Google Analytics to understand website traffic and usage patterns. Google’s privacy policy can be found here: https://policies.google.com/privacy
Who We Share Your Data With
We share your data only with:
- Government health service providers (e.g., Medicaid) for eligibility and compliance
- Our transport drivers and coordinators to fulfill service requests
- Third-party services used to maintain and secure our website
We do not sell or rent your personal information to any third parties.
How Long We Retain Your Data
- Contact form entries: 6 months
- Analytics data: 12 months
- Trip records (as required by Medicaid and state law): up to 10 years
What Rights You Have Over Your Data
You have the right to:
- Access, modify, or delete your personal information
- Request a copy of your data
- Withdraw consent for data use at any time
Please contact info@osonycity.com to submit a request.
Where Your Data Is Sent
Your data may be stored or processed using secure servers hosted within the United States. For services that involve data transfer outside the EU, we ensure compliance with GDPR standards.
Additional Information
How We Protect Your Data
- Data is encrypted during transmission
- Limited access to data by authorized staff only
- Regular system updates and monitoring
Data Breach Procedures
- Internal logging and alerts for breaches
- Notification to users and authorities within 72 hours (as per GDPR)
Third-Party Data Sources
We do not receive personal data from third-party marketing or advertising services.
Automated Decision Making
We do not perform automated decision-making or profiling based on user data.
Industry Regulatory Disclosure
As a Medicaid-related service provider, we adhere to HIPAA and state-specific privacy regulations.
Contact Us For any privacy-related concerns or requests, please contact:
Privacy Officer
OSO AUTO CORP
561 W 152nd St, New York, NY 10031
Email: info@osonycity.com
Phone: (347) 345-0202